20 Mar 2024
by Jack Massey

Integra Dealer Scoops National Award

Office Essentials has been doing great things in supporting its customers for well over 50 years.

Being firmly cemented at the heart of the local communities it serves across Cheshire, East Midlands and South Wales.

Not one for seeking the limelight, the organisation prides itself on being a ‘quiet’ partner who is solid, dependable and reliable for all the usual stuff you need to run an effective business and in many cases for additional and unique services tailored to meet exacting customer requirements – even helping out with Christmas decorations.

The business has evolved over the years, as the world has changed – embracing new technologies and moving to more digital, sustainable and environmentally friendly practices. Growth, in a challenging economy has been impressive, and through the geographic expansion of the Office Essentials family has stabilised businesses previously under threat. Retaining small, regional and localised businesses has safeguarded jobs, supported communities and kept a wealth of knowledge and experience in the industry delivering a high-quality service.

People are the cornerstone of Office Essentials at every location and are at the heart of everything they do. The team’s collective experience spans more than 370 years, and they are fully empowered to do the right thing for their customers, ensuring they live their values and “help to make their customers’ lives easier”.

In a recent survey, a customer said, “They always make me feel that I am the only important customer, a rare quality in a country where customer service is on the decline.” The best accolade a company could ever receive.

Office Essentials are a longstanding member of Integra Business Solutions, the UK and Ireland’s leading dealer group in the Office and IT Supplies industry, which represents over £450m in spend and whose heritage is well respected across the sector.

At Integra’s prestigious Black-Tie Awards Ceremony, on the 6th March, Pete Price, Director of Office Essentials was presented with an award as the company were nationally recognised as “Integra Directory Member of the Year”.

The judging panel were impressed with Office Essentials performance and had this to say, “Office Essentials is a longstanding member of the group, has fully embraced Integra’s diversification programme and the Initiative own brand, which is a central component of the business. They have achieved impressive growth specifically on the Initiative product range, offering enhanced value and more sustainable options, and in the tech and print category. This organisation has strong social value credentials and takes time out to support local community initiatives and other members within the group.”

Additionally, Integra’s CEO and Chairman of BPGI (Business Products Group International), Aidan McDonough, added;

“Congratulations to the team at Office Essentials on receiving this award. The team works incredibly hard to support its customer base across a diverse portfolio of products and services. The diversity of their offering together with the Initiative own brand, gives them an edge against their competitors and has helped the business to grow considerably supporting local communities along the way. Office Essentials also supports many other dealers in the Integra community. Congratulations again on your success.”


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