Past Events

The focus for the day will be around the challenges of remote working, motivating and encouraging staff, and how to develop personal and business performance.

This one-day workshop will be an interactive way to learn about what makes good (and bad) customer service through considering the psychology of human behaviour, models of communication and the use of empathy

What is the workshop about? For many people, business accounting and finance is not a captivating subject and can be a source of frustration. Whether it's the jargon that is thrown around, a lack of training or colleagues not explaining things clearly (or too quickly), it can often lead to an unforgiving self-judgement of "I should know this".