This one-day workshop looks at different tools and techniques that are required for customer service, covering how to better understand your customers, different working styles and the different models of communication.

The next Paper Appreciation Course will now take place at The Paper Trail, Frogmore Paper Mill, Fourdrinier Way, Apsley, Hemel Hempstead, Herts HP3 9RY on Wednesday 23rd June 2021. Bookings for places on this course will now be accepted. This course will be very strictly limited to only 12 delegates and will comply to all social-distancing and Covid-19 provisions if any are still in place following the proposed end-of-lockdown on 21st June 2021.

Join us for the day to explore the fundamentals of print, including processes, paper terminology, colour and finishing. This is a great course for anyone that is new to the industry, or looking to brush up on their skills.

Have all your staff seen a working paper machine? Here’s their chance. The next Paper Appreciation Course will now take place at The Paper Trail, Frogmore Paper Mill, Fourdrinier Way, Apsley, Hemel Hempstead, Herts HP3 9RY on Wednesday 23rd June 2021.

This course will deliver the core knowledge and skills for writing winning bids.

The focus for the day will be around the challenges of remote working, motivating and encouraging staff, and how to develop personal and business performance.

A full meeting of the BOSS Synergy committee will take place on 6th July 2021.

This course explores the key themes of defending an existing contract and neutralising competitive threats through the bid.

The 2020 edition of Home and Gift will now take place on the 18-21 July, 2021. Like many of you, all of us are devastated by the requirement to postpone Home and Gift for the first time in its 60-year history. Our absolute priority is to safeguard the health and welfare of all those involved in our events and, therefore, we acknowledge that this postponement is a necessity, given both the material and ongoing disruption caused by the current pandemic and the latest public health and government directions.

A new date has been added due to popular demand. Join us for the day to explore the fundamentals of print, including processes, paper terminology, colour and finishing. This is a great course for anyone that is new to the industry or looking to brush up on their skills.

A full meeting of the BOSS Synergy committee will take place on 7th September 2021.

The 2021 BOSS Business Supplies Charity Day - this is the industry's annual chance to raise a lot of money by having a lot of fun - will return to Belton Woods, Grantham, Lincolnshire on Wednesday 15th September 2021.

The BOSS AGM will take place on the same day as the Business Supplies Charity Day at Belton Woods, Grantham, Lincolnshire on Wednesday 15th September 2021.

The September Manufacturers' Forum will take place on 16th September 2021 at Belton Woods, Grantham following the BOSS Charity Day on the 15th. THIS EVENT IS FOR MANUFACTURERS' ONLY.

The focus for the day will be around the challenges of remote working, motivating and encouraging staff, and how to develop personal and business performance.

A new date has been added due to popular demand. Join us for the day to explore the fundamentals of print, including processes, paper terminology, colour and finishing. This is a great course for anyone that is new to the industry or looking to brush up on their skills.

Superstat's annual conference will be held at Belton Woods in Lincolnshire and it titles The Reconnection Showcase.

The key to good customer service is understanding the customer and the communication process. The one-day workshop will be an interactive way to learn about what makes up good (and bad) customer service through considering the psychology of human behaviour, models of communication and the use of empathy.

London Stationery Show is the unmissable event for stationery and gift retailers and buyers. Featuring the biggest selection of writing and paper products from around the world, you'll find all the best brands under one roof, from the biggest UK and international brands to brand new start-ups.

Formed in 2018, the Single Use Plastic Forum aims to encourage industry wide dissemination of the agreed plastic data fields and to provide a universal information bank for all levels of the supply chain.

This year's event will now be taking place at the Ricoh Arena on October 21st 2021 - so make sure you save the date in your diary.

An opportunity to run through the latest updates to the legislation with guidance and best practice. More information to follow.

A full meeting of the BOSS Synergy committee will take place on 2nd November 2021

Bringing together the UK's commercial interiors community to discuss the latest trends in workspace after the recent disruption

An established group of manufacturers who meet regularly to discuss collaboration on issues, the market conditions and the state of trade from a manufacturing perspective. This networking forum is held in different parts of the country and operates under Chatham House rules. . THIS EVENT IS FOR MANUFACTURERS' ONLY

An opportunity to run through the latest updates to the legislation with guidance and best practice. More information available soon.

Following the success of the 2019 event and, the unfortunate cancellation of 2020, BOSS North are delighted to return to the Midland Hotel Manchester for the renowned dinner dance on the 19th November 2021. Thanks go to our headline sponsors Interket UK.

The focus for the day will be around the challenges of remote working, motivating and encouraging staff, and how to develop personal and business performance.

A provisional date has been set for the 2021 BOSS Industry Awards - Thursday 25th November 2021.

Integra is pleased to confirm it has successfully rescheduled its National Conference and confirmed an exciting new venue for the occasion.