Negotiation and Persuasion
The course will look at developing negotiation skills that play an important part in the workplace and help increase success in a business environment. Focus will be around understanding the components of negotiation and persuasion, the psychology behind negotiation, and tools and techniques that can be applied.
The workshop covers:
The workshop covers:
- Basic skills of negotiation
- Negotiation strategy
- Logic and rationality
- Psychology of choice
- Creative thinking
- Intelligence
- Threats
- Keeping face
- Persuasion techniques
- Negotiation models
Finance, for non-Finance Managers
This workshop has been designed to cover all the basics of a subject which can sometimes seem more complicated than it really is. By the end of the workshop attendees will have completed a cash flow forecast, profit and loss account and balance sheet, and learnt the meaning of a range of terms and acronyms. They will also be given free access to further self-help resources and short courses.
The workshop covers:
The workshop covers:
- Budgets
- Income and Expenditure (Capital / Revenue)
- Costs
- Cost Statements
- Cash Flow
- Depreciation / Amortisation
- Margin
- Mark-Up
- Profit and Loss
- Balance Sheets
Train the Trainer
This one-day course explores the fundamentals of coaching others. This is a great opportunity for anyone to learn more about the importance of coaching, mentoring and succession planning in the workplace.
The workshop covers:
The workshop covers:
- The importance of Personal Development/ Succession Planning
- Learning styles and different types of training
- Linking business values to training
- Benefits and barriers of training
- Measuring training and KPIs
- Emotional Intelligence
- GROW model (Coaching)
- Non-Verbal Communication
- Adult learning concepts
- Giving and receiving feedback
- Equality and diversity in training
- Managing change, disruption, and conflict
