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Structure of the Industry

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The UK Office Supplies and Services industry was valued at over £4.6 billion in 2018*

The industry has grown over the years from covering traditional stationery items such as pens, pencils to encompassing office furniture, computer supplies and accessories.  

The route to market is complex as there are many distribution levels involved. The route consists of manufacturers selling to either specialist distributors, general office products or general IT products wholesalers. They can also sell direct to Resellers or through the manufacturers to the resellers. The resellers consist of retailer's superstore, mail order/Etailers, Dealers and contract stationers. The resellers will continue to sell their products to customers/clients and customers/users.

BOSS endeavours to provide companies with the services and business support required to work successfully within the office supplies & services industry. BOSS' main focus is supplying members with the information and benefits required to save their member's companies valuable time and money.

For a diagram depicting the UK Office Products Industry Supply Chain please download the file below.

* Martin Wilde Associates 

UK Office Products Industry Supply Chain - Size: 92Kb Download
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