Nikki has worked within the VOW business for more than 25 years, rapidly progressing into sales management. Nikki is now VOW Wholesale's Sales and Customer Experience Director covering the following channels: IT resellers, online resellers, contract stationers and national resellers.
Helen is VOW Wholesale's Marketing Director and has worked within the organisation since March 2017, bringing with her a wealth of knowledge across the retail, wholesale and contract stationer channels. An accountant by trade, Helen has experience across multiple roles including channel and product marketing, business strategy and account management.
Helen and Nikki will be discussing how they worked with their teams during lockdown during extremely difficult circumstances. Moving from busy offices to everyone working remotely during the COVID-19 pandemic, Helen and Nikki will discuss what changes they made to foster a positive and productive work environment. They will also talk about maintaining the customer experience during times of crisis, with communication being at the heart of VOW's approach.
This webinar will be hosted by the Leaders of the Future Chair, Scott Castle and there will be a Q&A session at the end.
With members' best interests at heart, we are championing a bright future for our changing industry.Our membership connects people and gives access to a network of leading ideas, insight and business support.
Call 01924 203 338